Terms of use

Last reviewed: 14 October 2026. These terms cover use of DrainUK.co.uk, a general information website maintained by Prudent Plus Limited. By using the website, you agree to use its information responsibly and recognise that it is not a service agreement for drainage work.

About the information provided

Our articles explain common domestic drainage symptoms, possible causes, methods of investigation and general repair options. They are published for information rather than as a survey, engineering design, professional opinion on your property or instruction to undertake potentially hazardous work.

Drain layouts, pipe sizes, age, materials, soils, ground conditions, statutory responsibility and access arrangements differ. An article describing a common problem does not establish that the same defect is present at your property. Obtain independent, suitably qualified assessment before arranging extensive investigations, structural work, excavation or repairs.

Safety comes first

Do not enter drainage chambers, sewers or confined spaces. Do not excavate near buried services without appropriate checks and precautions. Sewage, escaping gas, electrical equipment in flooded areas and unstable trenches can present serious risks. In urgent situations, seek competent assistance and, where applicable, contact your water or sewerage undertaker.

External links and referrals

Some links lead to MyJobQuote and other independent websites. An affiliate arrangement may provide Prudent Plus Limited with commission following eligible use of a referral link. The external provider's terms and privacy arrangements apply once you leave DrainUK.

DrainUK is not the contractor, the contracting party for repairs or the operator of the external matching service. We do not personally verify every listed tradesperson, determine prices, supervise work, administer guarantees or resolve contractual disputes between householders and contractors. Before appointing anyone, check qualifications where relevant, references, insurance, scope, exclusions, quoted price and written guarantees.

Accuracy and changes

We take reasonable care in preparing information, but no article can cover every site condition and regulations or industry guidance may change. Materials are supplied on an as-available basis, without a promise that every statement will be accurate, exhaustive or applicable to your particular circumstances. We may correct, revise, reorganise or remove pages without prior notice.

Ownership and permitted use of content

Unless otherwise identified, the website's written content, branding and design are maintained by Prudent Plus Limited. You may read, print or share reasonable extracts for personal non-commercial use with attribution and a link to the relevant page. Do not reproduce large portions of the website, republish its image library, impersonate the operator or imply an endorsement without permission. Images may include licensed or generated illustrative material, and third-party rights remain with their owners.

Links to this website

You may link to our publicly accessible articles fairly and lawfully, provided the link does not falsely suggest sponsorship or partnership. Do not frame the site in a misleading way or misuse its name in advertisements.

Liability and legal rights

To the extent permitted by applicable law, the website operator does not accept liability for losses arising solely from reliance on general website content without appropriate property-specific assessment, or from services supplied independently by third parties. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or affects applicable statutory consumer rights.

Governing law

These terms are governed by the laws of England and Wales, subject to mandatory rights and jurisdiction rules that may apply to users elsewhere in the UK.

Contact, complaints and corrections

For questions about the website, a copyright concern or a suspected mistake, use the protected contact details below. We do not provide drainage quotations or emergency telephone assistance by email.